Verbal and non-verbal communication
Miscellanea / / November 09, 2021
Verbal and non-verbal communication
The Verbal communication It is one that is carried out through words and linguistic signs, either orally or in writing, while non-verbal communication It is the one that is carried out through gestures, visual behaviors and bodily expressions.
In general, verbal and non-verbal communication tend to complement each other so that a sender can send a coherent and understandable message to a receiver. However, in many cases these two types of communication can contradict each other. For example: it is not the same a person who apologizes for an action and looks down when he does it in a sign of regret, that someone who apologizes and with her gesture is showing disinterest or pride.
Characteristics of verbal communication
Verbal communication has the following characteristics:
Characteristics of non-verbal communication
Non-verbal communication has the following characteristics:
Examples of verbal communication
- An email with employment information.
- A face-to-face conversation between two people.
- A letter sent to a family member by mail.
- A telephone conversation between two friends.
- A teleconference between a boss and his employee.
- A chronicle that appears in a newspaper.
- A novel, a short story, a poem, or any other expression within the scope of literature.
- The lyrics of a song.
- A plea in an oral trial.
- A post with a written message on a social network.
Examples of non-verbal communication
- Greet someone in the distance by raising and waving a hand.
- Perform short, continuous movements with your legs while waiting for important news, which can be an anxious body expression.
- Applaud after a play has finished, which shows appreciation for the work of those involved.
- Holding hands and scrubbing them while going through a stressful situation, which can be an expression that indicates nervousness.
- Giving a pat on the back or a hug when someone is sad, showing support or support.
- Support a finger extended transversely in front of the mouth, which expresses a request for silence.
- Nail biting in a distressing or stressful situation, which may manifest nervousness, fear, or anxiety.
- Crying, which depending on the context can mean joy (if you cry out of emotion) or sadness (if you cry out of anguish).
- Show a clenched fist held high, which depending on the context and facial expression can mean the celebration of a victory or a fight threat.
- Point out to someone who does not share our language which path to follow by indicating the corresponding direction with a finger.
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