Sample Maintenance Letter

Dear user:

The equipment that you have in your hands has been manufactured using the strictest quality standards in its components and workmanship. To keep it working properly it is necessary to give it preventive maintenance.

This consists of the review of the parts that may suffer wear due to their use and in case of being replacement, as well as cleaning the entire electrical and mechanical mechanism of your team.

To guarantee the optimal functioning of your equipment, it is necessary that it be carried out every 6 months. It is possible to do it at home if you call any of the service centers that we make available to you; locate the closest one and call to arrange a visit.

If for any reason your equipment stops working or begins to present some unusual behavior, it is necessary to carry out corrective maintenance, which consists of diagnosing the failure, replacing the parts that are necessary for it to function properly and calibrating the themselves.

For a corrective service it is necessary that you leave your equipment for the time that the Maintenance Center informs you, since some parts may take 48 to 72 hours to stock.

We appreciate your preference and we have your orders on our customer service phone.

Sincerely

Electronic measurement equipment S.A. de C.V.