Concept in Definition ABC
Miscellanea / / July 04, 2021
By Maite Nicuesa, in Sep. 2015
A claim is a request, a demand that one person raises before another with the aim of solving a specific problem. A claim can also be made to a institution specific or before a Commerce. Customers have rights as consumers to defend those rights before the establishment.
In fact, the claim is so important that even restaurants are required to have a book of claims that the client you can request in case of complaint. It is a book through which the consumer he can put his complaint on record. The customer can note the specific reason for his disagreement that may be linked to an inadequate service. In this case, the person claims what he considers fair from his point of view.
Claim
Therefore, he takes the initiative to actively defend his own rights. The processing of this application is a necessary first step to process it in a formal way.
From the judicial point of view, any person can also defend her rights before a specific process by appealing to the law.
For example, in the event of divorce, a person may seek legal advice to defend her rights in the breakup of a couple. For example, in case of having a business and having a client that accumulates a high debt, the company can also take legal action to claim the specific amount from the debtor.
Any such claim is aimed at seeking a compensation for the damages and prejudices suffered.
Formal claim
In the day-to-day life of any person there are also specific acts that, although they do not have a formal claim that is made in writing, it is carried out spontaneously. For example, when going to the store to make the purchase, the customer can complain to the cashier who has attended him if he realizes that he has returned the wrong amount. On the other hand, if the customer realizes that the product has some kind of defect, he can also record his complaint. When a person claims something in any area, part of the premise of what he considers fair, defends that right that it considers its due.
Photos: iStock - zulufriend / Jayesh
Issues in Claim