Contributions of Dr. Deming

William Edwards Deming was an American statistician, professor, author, and consultant noted for his work on improving production processes. He is especially known for his crucial role in Japan's post-World War II economic boom, through the implementation of his principles of quality.

The most important contributions of Doctor Deming

Deming's 14 Points

Deming developed a list of 14 points that he considered essential for the transformation and improvement of any business. This list, although initially formulated for manufacturing companies, can be applied to almost any type of organization.

Deming's 14 points focus on the concepts of quality, leadership, and continuous improvement, with an emphasis on management's responsibility in implementing these changes.

1. Create constancy of purpose to improve products and services: Organizations must be committed to the continuous improvement of the quality of their products or services.

2. Embrace the new philosophy: Organizations must change their way of thinking and work towards a quality orientation.

3. Stop relying on inspection to achieve quality: Deming argued that quality is not achieved by inspecting products or services but by improving the production process.

4. End the practice of doing business solely on price: Quality should not be sacrificed for price.

5. Constantly improve the production and service system: Organizations must constantly look for ways to improve quality.

6. Institute on-the-job training: Employees must be well trained to do their job properly.

7. Embrace and institute leadership: Leaders must understand their job and have the ability to help their employees do a better job.

8. Banish fear: Employees must feel safe to express their opinions and suggestions.

9. Break down barriers between departments: Departments must work together toward the goals of the organization.

10. Eliminate slogans, exhortations and goals for workers: Deming considered these practices harmful as they blame quality problems on workers rather than systems.

11. Eliminate numerical quotas: Quotas can lead to low-quality production.

12. Eliminate the barriers that deprive the worker of his right to be proud of his performance: Employees must have the opportunity to take pride in their work.

13. Institute a program of education and self-improvement: Organizations must promote the continuous training of their employees.

14. Put everyone in the company to work to achieve the transformation: Everyone in the organization must be committed to quality improvement.

Globalization and Deming

An interesting aspect of Deming's work is how he relates to the concept of globalization. Although globalization is a phenomenon that has gained more relevance in recent decades, Deming's principles are surprisingly applicable in this context. We will now detail some features of globalization and how they relate to Deming's principles.

Characteristics of Globalization

Globalization is characterized by several key elements, including:

1. Economic interdependence: This means that the economies of different countries are increasingly linked to each other.
2. Information flow: Globalization has allowed information to flow freely between countries.
3. Mobility of people and goods: Goods and people can move more freely across borders in a globalized world.
4. global culture: Globalization has led to the formation of a global culture, in which cultural differences are mixed and shared.
5. Global issues: Problems in one country can have an impact on other countries due to global interdependence.

We will now see how Deming's principles can be applied in this context of globalization.

Economic interdependence and Deming's 14 points

Economic interdependence means that companies must be aware of the impacts that their actions can have around the world. Deming always insisted on the importance of quality as a critical factor for the success of any organization.

In the globalized context, this means that companies must be quality conscious not only of its own products and services, but also of its suppliers and business partners around the world. world.

Information Flow and Deming's 14 Points

The free flow of information allows companies to quickly learn and adapt to new trends and market needs. Deming always stressed the importance of continuous improvement, which means that companies must always be willing to learn and improve. In a globalized world, this means taking advantage of the information available to make constant improvements.

Mobility of People and Goods and Deming's 14 points

The mobility of people and goods means that companies must be able to adapt to different markets and needs. Deming's principles of removing barriers and improving quality are very applicable in this context.

Global Culture and Deming's 14 points

Global culture means that companies need to be aware of the different cultures and needs of their customers and employees around the world. Deming always stressed the importance of understanding and respect for all people in an organization.

In a globalized world, this means respecting and understanding the different cultures and needs of customers and employees around the world.

Global Problems and Deming's 14 Points

Global problems require global solutions, and Deming's principles are an excellent starting point for thinking about these solutions. Deming has always insisted on the need for strong and responsible leadership, which is especially important when it comes to tackling global problems.

Table Summary of Deming Principles and Globalization

Characteristic of Globalization	Deming's principle
economic interdependence	Quality as a critical factor
Information flow	continuous improvement
Mobility of people and goods	removal of barriers
global culture	respect and understanding
global problems	Strong and responsible leadership

For more information on Deming's principles and how they apply in today's world, I recommend visiting the official website of the Deming Institute.