Concept in Definition ABC

The term quality designates that property or all of them that are present in people or things and that are the that in final accounts will allow us to appreciate and compare them with respect to the rest that also belong to the same species or condition.

Good versus bad quality

Now, it is worth noting that quality can be valued in terms of good quality, or failing that, poor quality.
When someone or something is said to have quality, it is because it presents a superiority or a excellent character compared to other similes, whereas when something is of poor quality it is because on the comparison loses out, and is widely outperformed by his peers

So, there are different perspectives from which we can define what quality is and how to give ourselves It counts when or not we are before a thing or person that represents or expresses among its characteristics quality.

At the behest of a product or service, quality will be the perception which of the same has the client

In other words, whether or not it satisfies your expectations, these will be the conditions that will determine the quality of the good or service in question.

For example, if I had to carry out a procedure at the central and national post office of my country, I was very kindly attended and also favorably and quickly solved the question for which I attended, then, I will have the best references of the place and I will appreciate it as a place of excellent quality.

Conditions that determine quality

In this case or in that of a product of consumption, the quality, then, will be the qualitative and quantitative differentiation that is established with respect to some required attribute, as we said, if this or that product or service was satisfactory when satisfying my wishes and needs, from that moment on it will be understood as a product or service of quality.

The quality of a product may depend on this, on the way in which it responds to the needs experienced by the customer, although quality can also be determined if that product or service adds value to your customer or Username.
Also the duration time, that is, the use that we were able to give it over time can also be a condition that leads us to determine that something is of good or bad quality.

We buy a T-shirt and when we wash it for the first time, and despite respecting the washing instructions, a hole is made in it, we will determine that the garment is not of good quality because it cannot be washed once and tear, the fabric is obviously not of good quality.

The good or bad quality of a product or service can be determined by three basic issues: the technical dimension, which encompasses those technological and scientific aspects that affect a product, the human dimension, which is one that emphasizes taking care of the company-client relationship and the economic dimension, which is one that will seek to balance and minimize costs for both the client and the the company.

Other aspects that do not fall within the exposed dimensions but that undoubtedly intervene in the when talking about good or bad quality are the right amount of the product offered, its exact price and the speed in terms of its distribution.

Most companies, in order to provide their customers with a good service or product, follow certain rules that They work as rules and are responsible for normalizing the process from the creation of the product to the moment of use by the client.

The determination of the quality of a good or a service by the customer will be crucial when recommending or not the brand in question. Of course if the experience It is good, it will be recommended to everyone, and they will even opt for the brand again, on the other hand, if that did not happen, and as we said, the newly purchased T-shirt It was broken at the first wash, we will have a hyper negative image of the brand and we will not tend to recommend it or buy anything from that brand again.

Other uses of the word

On the other hand, when you want to account for the superiority or excellence, the importance, the class or the condition of someone, the term quality is used to refer to it.

Quality of life

Quality of life is a concept that we use to indicate the well-being that rules or reigns in a given community, on the contrary, the absence of that well-being in almost all aspects is what will lead us to consider a poor quality of lifetime.

There are several levels and aspects that are counted to determine the quality of life of the inhabitants of a country, among them: health, economic situation, social relationships, development that prevails in the place and mental health.
When all these variables are on the rise, they are good, we will talk about a good quality of life.

Quality Issues