Concept in Definition ABC

Method that measures and improves the quality of products and services to avoid failures and defects

The concept that concerns us in this review has a use excluding in marketing as it designates a revolutionary method that is responsible for measuring and improving the quality of products and services. In other words, through this approach, the quality of a product is measured and once the quality level is fully understood, it can be increased if appropriate. Improve processes productionMinimizing product defects or failure to deliver is the maxim of this method.

Defects will be those events that, at the request of a product or service, make it unable to satisfy the requirements or demands of its consumers.

A path to perfection

Many of those who use this methodology say that it is possible to achieve the perfection of products and services with its use because it not only evaluates problems and allows to improve deficiencies after the analysis but it is possible to anticipate problems before they are installed as such, something certainly revealing and innovative.

A method that intervenes in all areas of a business and that uses statistical tools

The method proposed by the Six Sigma is integrative, that is, it deals with all the sensitive areas of a business and of course, they are the keys to success, such is the case of design, the communication, production, management and losses, because the Six Sigma must know in depth everything and the Losses are a fundamental part of any business because the failure of any business depends on them. entrepreneurship.
Meanwhile, to carry out the analysis, the Six Sigma, uses the use of tools of the statistics.

However, since it is such a general proposal, it will require full dedication from the professionals involved and also financial investment to carry it out in a compliant manner.

Source

The origin of this method dates back to the end of the last century and it was the Motorola company that put it into practice for the first time, giving impressive and favorable results. At that time, the Motorola company aimed to minimize manufacturing defects in its products.